Pros
Do work at home, minimal human contact. It's something to do and you get paid fairly for it.
Cons
Slow communication. Poor handling of technical issues. Scripted responses from clueless people are typical. Took 2 months to work on a technical issue that prevented me from getting consistent work. They were unable to solve it. Guidelines and task rating are relatively arbitrary and subjective, and it is impossible to have a 100% quality score due to this, yet they expect a minimum score of 85%. You use a sliding scale to rate tasks. To give you an idea of how subjective the work is, they will disqualify many tasks because so many raters disagreed about its rating. Despite this, they are fixed in their ways about how a task should be rated if they decide on it, and will not budge from solid arguments against them. Sometimes there will be no work available for you for periods of hours, days, even weeks, but especially during holidays (which is understandable).. For some reason, even though I live in the eastern US, I worked with several people from Ireland, including the webinar maker, which meant I had to adjust my schedule to Irish time. This also contributed to the delayed communication to some extent. I left the company after 41/2 years of service because they could not fix a technical issue.