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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Leadership change signals dangers ahead - Anonymous employee Liberty Mutual Insurance Employee Review

      2.0
      4 Jun 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive pay and time off.

      Cons

      Used to be "Liberty Nice," but leadership changes are beginning to signal a culture change. Everyone is focused on the bottom line and are losing sight of the integrity that made Liberty a great place to work. Expecting impossible results with less... Not adequately recognizing or rewarding the competent talent they do have -- turn over increasing.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      26 Mar 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone I worked with was great.

      Cons

      Standard annoying office politics at play.

      2.0
      24 Jun 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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