Liberty Mutual Insurance Reviews | Glassdoor.ie

Liberty Mutual Insurance Reviews

Updated 22 Sep 2019

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Found 4230 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
69%
Approve of CEO
Liberty Mutual Insurance CEO David H. Long
David H. Long
1,829 Ratings
Pros
  • "Striving for a good work/life balance for everyone(in 442 reviews)

  • "Great benefits (work flex schedules, maternity/paternity leaves, etc(in 339 reviews)

Cons
More Pros and Cons
  1. "Data Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Liberty Mutual Insurance full-time

    Pros

    Modern Office, Good Pay, Ambitious Coworkers

    Cons

    Location in City, Old Fashioned

    Liberty Mutual Insurance2018-08-21
  2. "Good work life balance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Good work life balance. Friendly people.

    Cons

    Too many managers, too little doers.

    Liberty Mutual Insurance2019-09-16
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Incident Manager in Dublin, Dublin
    Recommends
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time for more than 3 years

    Pros

    It was a great experience working for Liberty: very good relationship with the management, great team spirit, very good salary.

    Cons

    For my role, the on call hours were very challenging.

    Liberty Mutual Insurance2019-04-30
  4. Helpful (6)

    "Very traditional way of thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Young & energetic colleagues Good work if you're on the business end of things. Can rotate to other countries if needed.

    Cons

    Have entire building in blanchardstown, but leased out 2-3 floors to other companies. This has caused Liberty employees to be cramped up & constant moving of desk. IT infrastructure is pathetic. Old desktops & laptops. IT software systems are even more bad. Always trying to improve EPS scores. Career progression does not depend on manager but higher levels too. So if you want promotion/raise you need... to talk bs even if you haven't done anything.

    Show More
    Liberty Mutual Insurance2018-12-16

    Liberty Mutual Insurance Response

    December 17, 2018Talent and Enterprise Services

    Thanks so much for your review. Sorry to hear that you wouldn't recommend us at this point, and we hope we can turn that around. We continually invest in technology to improve our customer and user experiences. If you have suggestions on how we can improve, we encourage you to share ...

    Show More
  5. Helpful (5)

    "Just an ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Manager in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Liberty Mutual Insurance full-time for more than a year

    Pros

    Good colleagues, good location off M50, canteen is not bad, 25 days holidays, a lot of good projects happening during their digital transformation

    Cons

    No career progression, flat structure, middle management very clicky, extremely slow decision making, desperate for good eNPS scores, IT is chronically bad

    Liberty Mutual Insurance2017-12-11

    Liberty Mutual Insurance Response

    December 12, 2017Talent and Enterprise Services

    We appreciate you spending some time writing down your thoughts. We work hard to provide an open, positive work environment that employees can be proud of. We always welcome opportunities for improvement. Thanks again for sharing.

  6. "Experience of company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Coordinator in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time for more than 5 years

    Pros

    The team are passionate, proud and hard working. No matter what happened over the last 6 years they always battled through and management should be proud of the staff they put their trust into.

    Cons

    The toughest part apart from leaving after nearly 8 years there was the several redundancy periods. Have to see colleagues and friends leaving but it toughened you up.

    Advice to Management

    Keep up the good work and look at the loyal staff that have always worked hard no matter what has been thrown at them.

    Liberty Mutual Insurance2017-06-11
  7. Helpful (1)

    "Fun place to work , great people , but poor investment in people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Great place, great people, good locations

    Cons

    No investment in people, no training

    Liberty Mutual Insurance2017-04-24

    Liberty Mutual Insurance Response

    May 1, 2017Talent and Enterprise Services

    We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your previous experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't ...

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  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Claims Team Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance

    Pros

    Good staff training and incentives

    Cons

    Lack of communication between senior staff and employees

    Liberty Mutual Insurance2017-02-06
  9. "Fun place to work but very limited opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at Liberty Mutual Insurance

    Pros

    The people are great! Work life balance is good commitment to improving

    Cons

    limited opportunities for growth exist

    Liberty Mutual Insurance2017-01-12

    Liberty Mutual Insurance Response

    January 17, 2017Talent and Enterprise Services

    Thank you for your feedback here! We're happy you've been satisfied with your experience at Liberty. We'd encourage you to speak with your manager about your questions or concerns about growth so we can work to make improvements. Thanks again for your post. We look forward to continuing ...

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  10. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Liberty Mutual Insurance full-time for more than a year

    Pros

    Colleagues, variety of work, opportunities,

    Cons

    Administration changed the company, new management clueless.

    Advice to Management

    restore former management.

    Liberty Mutual Insurance2016-11-28
Found 4230 reviews