Performance should be based solely on metrics. - Customer Service Representative Liberty Mutual Insurance Employee Review

Great management, lots of support, and good foundation moving forward.

A little stress when first starting

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything