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Liberty Mutual Insurance

Engaged employer

Claims - Claims Specialist Liberty Mutual Insurance Employee Review

2.0
8 Jul 2010
Recommend
CEO approval
Business outlook

Pros

Direct management are very competent at what they do (although not so great at helping) Flexible with time off and benefits

Cons

Very monotonous work Supposedly a rotational program for management but when I loko at people who have completed the program they are doing the same thing as me (in my first month)

Explore other reviews about Liberty Mutual Insurance

5.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great management, lots of support, and good foundation moving forward.

Cons

A little stress when first starting

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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