employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

RUN AWAY - Anonymous employee Liberty Mutual Insurance Employee Review

1.0
10 Sept 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits 401k match Work from home for the long term

Cons

Unrealistic workload. Unattainable expectations. Terrible pay. No collaboration or collegial atmosphere. If you are not a manager, you are not allowed a voice, and "bring your authentic self" to work is a total joke. Most of the people writing these glowing reviews are managers and have been with the company at least 10-20 years. They offered a early retirement package to incentivize getting the older long term population of regular workers to leave so they could lower the company's average age of thier workforce and reduce their long term vacation-pay liability, not because of any so called benefit to the exiting employee.

Explore other reviews about Liberty Mutual Insurance

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

See reviews by: Helpful|Rating|Date|All