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Liberty Mutual Insurance

Engaged employer

Malpractice Disaster Looming - Field Legal Counsel Liberty Mutual Insurance Employee Review

2.0
29 Aug 2021
Recommend
CEO approval
Business outlook

Pros

The company as a whole seemed great about corporate responsibility and community engagement. Good medical and dental.

Cons

The Phoenix office cannot keep attorneys on staff. In just over a year, the office of 10 attorneys has lost at least 9 attorneys. The caseloads exceed 70-80 actively litigated files. An attorney with less than one year of experience was tasked with a jury trial having never before tried a case without any mentoring or guidance. There is insufficient time to work files properly. When I was hired, I was told the billable hours requirement was 1,850. In early 2021, our leadership told us the standard had always been 1,950. All of the attorneys balked at these 100 additional hours none of us were hired to work without a corresponding increase in pay. Attorneys are working 12 hours or more a day to stay on top of caseloads. Pay at other insurance companies is substantially higher for in-house counsel and caseloads are substantially lower. Leadership in the Phoenix office casts blame for lost cases and the lack of time to work cases properly on the attorneys and fails to take responsibility for the environment that will almost certainly cost someone a bar complaint. I would urge any attorney to continue searching for a different company.

Explore other reviews about Liberty Mutual Insurance

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance Nice coworkers and healthy work relationships Lots of resources

Cons

Slow moving pace and limited risk taking

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Diverse culture, work life balance, flexibility

Cons

They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

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