employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

Good place to work. Incredibly lousy systems that don't allow employees to reach full potential - Sales Representative Liberty Mutual Insurance Employee Review

3.0
15 Mar 2010
Recommend
CEO approval
Business outlook

Pros

Field management can leave something to be desired. Hit and miss. Been here for 16 years and have had 14 managers. Current Manager is excellent. Out of the 14, I had respect and admiration for 3.

Cons

Systems are horrible. Waiting 5 to 10 seconds for screens to change. Feel like my career is spent waiting for a screen to change. Sucks the life out of good people. Can't even complete quotes on the phone with prospects because system speed makes it impossible.

Explore other reviews about Liberty Mutual Insurance

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture with plenty of work, diversity, slack/teams, rec rooms, plenty benifits

Cons

non that I can think of

avatar
Liberty Mutual Insurance Response
3mo
Thank you for sharing your feedback! We're glad you're enjoying the culture and benefits at Liberty Mutual.
1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
See reviews by: Helpful|Rating|Date|All