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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      High volume work, low reward - Insurance Assistant Liberty Mutual Insurance Employee Review

      2.0
      28 Mar 2019
      Insurance assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The flexible scheduling was really nice for work/life balance.

      Cons

      Poor training programs, extremely high volume and nuanced work, little to no recognition for any amount of progress. A stereotypical, large corporation. The company is going through a lot of changes internally to cut costs in ways that negatively impact incredibly dedicated people.

      avatar
      Liberty Mutual Insurance Response
      7y
      We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't feel you received that training. Thanks for sharing your concerns so we can work to make continuous improvements.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      15 May 2026
      Executive underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, generous PTO, flexible in-office schedule

      Cons

      Honestly none, Liberty is a great place to work

      1
      2.0
      24 Jun 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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