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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Toxic work environment in Claims - Anonymous employee Liberty Mutual Insurance Employee Review

      1.0
      7 Mar 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      My teammates are great. Our building is nice.

      Cons

      Completely toxic, demoralizing, and unhealthy work environment where approximately 80% of employees feel like they’ll be fired on any given day. We are given about 12 hours of work per day but only 7.5 hrs to do it (overtime is being limited to 7 hours per month!) but we are penalized if we fall behind. The emphasis on metrics that are constantly changing is just ridiculous.

      avatar
      Liberty Mutual Insurance Response
      7y
      Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      23 Jun 2026
      Sr. marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work-life balance Nice coworkers and healthy work relationships Lots of resources

      Cons

      Slow moving pace and limited risk taking

      2.0
      22 Jun 2026
      Principal business analyst ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Diverse culture, work life balance, flexibility

      Cons

      They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

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