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Liberty Mutual Insurance

Engaged employer

Worst two years of my life. - Paralegal Liberty Mutual Insurance Employee Review

1.0
27 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Decent salary for a young paralegal and the ability to work a flexible schedule. You work 37.5 hours a week, but are paid for 40.

Cons

Several. Having a flexible work schedule that allows you to have one day every other week off, is not worth the garbage you deal with in the PCT. Quantity>Quality is all they care about. The benefits are a joke and their insurance is OUTRAGEOUS. The two years that I worked in the Carmel PCT, I consistently walked on eggshells, feeling as if I was constantly one talk away from being fired. Management is condescending and passive aggressive. They punish you if you speak out, make suggestions, and work harder than the bare minimum. If you do anything above the bare minimum you are reminded that you are just a body warming a seat in a cubicle, inputting information into automatically generated templates. Work is unevenly distributed, as is the quality of leadership. No room for advancement and you will cap out sooner or later. Annual reviews are biased and based solely on the opinion of your coordinator (who oversees 20-30 other paralegals), NOT your work product or the attorneys you actually work for. Also, the legal (insurance) assistants who were promised job security, are being laid off, as the position is being outsourced. Shocked. There are so many other cons that I can think of but I’m getting anxiety thinking about it.

Explore other reviews about Liberty Mutual Insurance

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance Nice coworkers and healthy work relationships Lots of resources

Cons

Slow moving pace and limited risk taking

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Diverse culture, work life balance, flexibility

Cons

They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

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