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Liberty Mutual Insurance

Engaged employer

Terrible Terrible Terrible - Claim Adjuster, Field Liberty Mutual Insurance Employee Review

1.0
18 Dec 2012
Recommend
CEO approval
Business outlook

Pros

I am actually trying to think of some pros of this job. Co workers were somewhat supportive; flexibility; comprehensive intranet training on site. Strong IT Dept.

Cons

I love my career choice but this was the worst job I've ever had by far. I feel pretty confident that others experiences might be different as the "team" I worked with was unprofessional; unavailable; petty; sarcastic and arrogant. It really drives home the fact that experienced and knowledgeable employees will run to pastures less green when the supervisors gossip about other co-workers; do not return phone calls; measure productivity in accurately. I was turned off by snide comments made in the interview process and I should have never accepted a position with these people. If an employer cannot control his/her mouth when interviewing... Leave.

Explore other reviews about Liberty Mutual Insurance

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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