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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Don’t work here in 2018 - Claims Manager Liberty Mutual Insurance Employee Review

      2.0
      24 Jun 2018
      Claims manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay, and the people. Liberty hires great talent.

      Cons

      Goals are outrageously difficult to meet. In addition IT can’t figure out how to calculate the goals. They will term any one that can not meet theses high pressure goals. Senior leadership does not know how to balance the customers needs and the business needs. Don’t work here until they can figure out their vision.

      avatar
      Liberty Mutual Insurance Response
      7y
      Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered, and where our current and future leaders have the support they need. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      10 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company with good leadership.

      Cons

      Nothing really comes to mind, they try their best to support you in any way possible,

      1.0
      6 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

      2
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