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Liberty Mutual Insurance

Engaged employer

I want to love it there and make it a career,they love to get me excited and then disappoint me over and over. - Sales Representative Liberty Mutual Insurance Employee Review

2.0
2 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Pension. SOME flexibility. They are trying to open it up options for sales reps with partners for placing business. They are starting to change their attitude and possibly trying to improve some things.

Cons

The employees that said they had work life balance cannot possibly be in sales. It is difficult to figure out who target market is, because our rating system isn't good. You have to work 50-60 hours a week to thrive here. They micromanage you to death about everything. Don't expect just to run your own business like a normal sales professional. There are a million rules and compliance at Liberty is crazy difficult. You can do well in 30 areas but if you miss one they are all over you. They micromanage about accurately recording time to the minute but they refuse to approve overtime so they force you to not record it accurately. If you don't work that much there is no way you make it there. They force you to change your time card to no more than 44 hours because any overtime not deemed valid, but you need to work 60 hrs to be successful. Although they are generous with vacation, you can never take it because you will fall behind and not be able to make your numbers. I have had several different managers and they all play favorites so you had better suck up or they will find a way to get you fired even if you do well. You are all on your own for Marketing dollars and you can only get leads if you do well. If you ever have a bad month or want to take time off then you will get no help with office leads. There is no enough time ever to get things done. They pay you barely anything on renewals so it is very hard to increase your salary anymore year after year because you lose so many people at renewal.

Explore other reviews about Liberty Mutual Insurance

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance Nice coworkers and healthy work relationships Lots of resources

Cons

Slow moving pace and limited risk taking

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Diverse culture, work life balance, flexibility

Cons

They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

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