Constant layoffs - Vendor Sourcing Specialist Lessen Employee Review

2.0
4 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Developed genuine relationships with co-workers and select management. Great salaries advancement opportunities (under SMS Assist NOT Lessen).

Cons

Constant layoffs which I notice what several companies are doing now due to inflation. I recognize that many companies now have started implementing AI and have always outsourced employment opportunities to international companies to reduce labor costs which I assume is the CEO/CFOs' motive for the constant layoffs. HOWEVER, as a 3rd party facility management company, that relies on the securement on clients' financial contractual profits to sustain existence, actual HUMANS play critical role in sustaining client success. The CEO Jay McKee will soon learn but it may be too late at that point.

Explore other reviews about Lessen

5.0
4 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Continued education and product knowledge. Remote work available

Cons

OT only offered on holiday work days

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Employees have strong potential and are capable of delivering quality work when supported by effective leadership and clearer project direction. But unfortunately, leadership is not effective and helpful here which I’ve described below.

Cons

The Agile process needs significant improvement. Collaboration between onshore and offshore QA teams can become challenging, especially when reported issues are frequently dismissed or invalidated without proper investigation. This creates an environment where team members may feel discouraged from raising legitimate concerns. On-shore QAs become “UAT Testers” as a result. Management involvement during demos can also feel counterproductive at times. Instead of proactively identifying and mitigating project risks earlier in the process (but they are not even involved in early discussions) , concerns are sometimes raised publicly during demos, which creates unnecessary pressure rather than constructive collaboration. There is also a noticeable emphasis on release timelines over overall testing confidence and product quality. In situations where testing risks are raised, they don’t receive sufficient consideration if release goals are prioritized. When issues occur after release, accountability tends to fall heavily on QA teams despite broader project and process factors contributing to the outcome. QA documentation standards did not always appear to be applied consistently across all levels of the organization. Some leadership-level QA contributors were able to provide minimal to no testing documentation while expecting more rigorous standards from other team members. Lastly, the recurring fear of layoffs created a culture where some employees felt pressured to prioritize visibility and management approval over open communication and constructive collaboration.

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