Lovely staff, dishonest management - Customer Success Specialist LearnUpon Employee Review

2.0
20 Mar 2018
Recommend
CEO approval
Business outlook

Pros

The staff at LearnUpon were very friendly and helpful. I enjoyed coming in to work each day and felt very welcome. They are all hardworking people and I have nothing but words of praise for them.

Cons

The management was dishonest with me from the start. I was forced to interact with customers in a manner that did not suit my personality or style of communication. I faced endless levels of criticism for every part of my performance and was under a lot of pressure and unnecessary stress. In hindsight, I would say that the company is unfortunately much too image conscious for their own good. Management also bullied new employees into singing a song at a company party. If an employee refused to sing a song they were subjected to harassment which was condoned by the management.

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5.0
29 Apr 2025
Recommend
CEO approval
Business outlook

Pros

If you’re looking for a place where your ideas matter, your teammates have your back, and leadership actually knows your name and your dog’s name, LearnUpon is it. From a sales perspective, this is the dream: ✅ A product people actually want ✅ Clear direction without micromanagement ✅ Leadership that’s transparent, approachable, and doesn’t pretend to know everything (refreshing, right?) ✅ Revenue targets that are ambitious but not soul-crushing The vibe here is “get stuff done and have a laugh doing it.” My calendar has a healthy mix of pipeline reviews and random Slack debates about the best office snack (spoiler: it’s not rice cakes).

Cons

Look, no place is perfect. We’re still ironing out a few systems as we scale—like that one tool that requires a full moon and three support tickets to log in—but it’s all part of the growth journey. And no one’s too precious to roll up their sleeves.

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