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      LRQA Group

      Engaged employer

      LRQA Group reviews

      Used to be a 4, now a solid 1 - Strategic Account Manager LRQA Group Employee Review

      1.0
      20 Apr 2026
      Strategic account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote working, good pension. Some great people and still patches of excellence in some services.

      Cons

      The writing was on the wall with the acquisition by GSAM but it’s taken two or three years for the cyber part of the business to truly break. There’s little to no understanding of the cyber market from UK sales management. Decisions are made randomly and with minimal justification or explanation. The sales organisation has been lumped together. Cyber salespeople are meant to have a shared outlook (and compensation) to those selling inspection services. The changes made to the commission scheme, without any consultation, were a bad joke. The managed services offering is embarrassing and has been for a long time. There doesn’t appear to be a plan to improve it or to address how the market has changed. Everything (however meaningless or trivial) is now KPI’d with dashboards all over the shop - unfortunately they’re all flashing red. The cyber part of the business has totally lost focus and become a really poor environment to work in.

      avatar
      LRQA Group Response
      1w
      Thank you for sharing your honest feedback. We’re pleased you recognise the benefits of our flexible working approach and the dedication of many colleagues across the business. We’re sorry to hear about your experience within Cyber. We recognise that periods of change following an acquisition can be challenging, We’ve recently welcomed a new Managing Director for Cybersecurity, whose experience and leadership are already making a positive impact, with encouraging feedback from the team. Strengthening our market focus, refining our services, and improving how we engage and support our people are key priorities. We wish you all the best in your next chapter and thank you again for sharing your feedback.

      Explore other reviews about LRQA Group

      5.0
      22 Jan 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I come to work every day excited to work with an amazing set of colleagues, an impressive set of clients and brands, and I'm proud of the solutions we provide to our clients to help them manage their risks - from ESG, Responsible Sourcing, Cybersecurity, Food Safety, and QHSE just to name a few. Being part of the LRQA team means every employee has a voice, every idea is welcome, and collaboration is key. If you're a driven professional looking to make a difference, focused on delivering results, with high energy who is proactive, thrives while working at pace, and excited to work with an amazing team, LRQA is a great organization to work for.

      Cons

      Work-life balance is encouraged but can be a challenge because we have so much to achieve. Ultimately, it is up to each individual to set and stick to their working hours.

      1
      1.0
      5 May 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great list of clients, people are genuinely passionate at what they do, hybrid work model.

      Cons

      Employee bandwidth overload which causes burnout, employee turnover rate increasing, leadership are cold and uninspiring, demoralizing, frequent org changes

      2
      avatar
      LRQA Group Response
      1w
      Thank you for sharing your feedback and for your 10 years of service. We’re glad to hear you value our clients, our people, and the flexibility of our hybrid model. We’re sorry to hear about your experience with workload, burnout, and leadership connection. We recognise the impact this can have and are investing in wellbeing initiatives and leadership development programmes. Looking at our most recent employee engagement surveys, we are pleased to say that we have progressed significantly in these areas and there are much higher levels of satisfaction with safety, wellbeing and leadership. We wish you all the best in your future endeavors.
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