USED TO BE A GREAT PLACE TO WORK - Sales LRQA Group Employee Review

2.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

LRQA used to be a great company with a strong reputation, interesting clients, and good learning opportunities. The brand is solid, and many of the people there are genuinely kind, hardworking, and care about doing things right. The salary is good not the best, but fair and the insurance benefits are excellent. The utilities and benefits in Mexico are also very well paid and definitely one of the positives of working there.

Cons

In the last few years, things have changed a lot. The company started focusing on “doing more with less,” and every time someone from the team left, it would take months before they even tried to replace that person. That meant everyone else had to do double the work just to keep up. Budgets were cut, and it often felt like there was no real support from management. My manager was very micromanagement and often used intimidation or passive-aggressive comments on top of that very little experience with the business can't even help you. I raised a speak-up report about this and many other things but nothing was ever done, it took me a long time to leave the company because I had faith things could get better but they never did then to find out she had multiple reports from other units of the business so something was really wrong there, because I wasn't the only raising her hand. Then the new regional sales manager came in, and he made things worse just can't explain but you will see results. The company is also very disorganized in its processes. There’s no clear structure or direction, and even when you have the potential to grow, there aren’t any real opportunities.

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LRQA Group Response
5mo
Thank you for taking the time to share your detailed feedback and for acknowledging the positives you experienced at LRQA, including our strong brand, excellent benefits, and the dedication of many colleagues. We’re sorry to hear about the challenges you faced. Your comments on workload, leadership, and organisational structure are important, and we take them seriously. Listening to employees and acting on feedback is a priority for us, and we are committed to improving where we are not getting things quite right. Although we cannot comment specifically on your case, from our recent employee engagement survey, we can see that the 92% of the sales team in Mexico are satisfied with their line manager. Across LRQA, our line manager satisfaction scores are our top strengths. We are sorry to hear that you were unsatisfied, but this is not the case for the majority of our colleagues at LRQA who praise their managers for support and care. However, leadership development will continue to be high on our priorities and we will invest in our leaders more in 2026. Thank you again for sharing your perspective and for the impact you made during your time here.

Explore other reviews about LRQA Group

5.0
22 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I come to work every day excited to work with an amazing set of colleagues, an impressive set of clients and brands, and I'm proud of the solutions we provide to our clients to help them manage their risks - from ESG, Responsible Sourcing, Cybersecurity, Food Safety, and QHSE just to name a few. Being part of the LRQA team means every employee has a voice, every idea is welcome, and collaboration is key. If you're a driven professional looking to make a difference, focused on delivering results, with high energy who is proactive, thrives while working at pace, and excited to work with an amazing team, LRQA is a great organization to work for.

Cons

Work-life balance is encouraged but can be a challenge because we have so much to achieve. Ultimately, it is up to each individual to set and stick to their working hours.

1
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great list of clients, people are genuinely passionate at what they do, hybrid work model.

Cons

Employee bandwidth overload which causes burnout, employee turnover rate increasing, leadership are cold and uninspiring, demoralizing, frequent org changes

2
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LRQA Group Response
1w
Thank you for sharing your feedback and for your 10 years of service. We’re glad to hear you value our clients, our people, and the flexibility of our hybrid model. We’re sorry to hear about your experience with workload, burnout, and leadership connection. We recognise the impact this can have and are investing in wellbeing initiatives and leadership development programmes. Looking at our most recent employee engagement surveys, we are pleased to say that we have progressed significantly in these areas and there are much higher levels of satisfaction with safety, wellbeing and leadership. We wish you all the best in your future endeavors.
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