They don't really care about you - Customer Service Representative (CSR) Kforce Employee Review

2.0
7 Jul 2021
Recommend
CEO approval
Business outlook

Pros

The pay and it being an easy job

Cons

The recruiter doesn't care about what happens to you if your job ends suddenly based on contractual issues with the company you were hired to work under. I tried reaching out numerous times and they kept passing me to someone else, never looking to help, ended up without a job within two months because of them and their subcontract with Maximus ending and left us all to the dust. Very disappointed.

Explore other reviews about Kforce

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance, the comradery across the whole firm.

Cons

I wish I could travel for work more.

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Kforce Response
2d
Thank you for taking the time to leave a review. We greatly appreciate your feedback!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary base, probably could be a really good paying job if the job market was better

Cons

Definitely a typical, corporate sales culture where you are defined by your metrics and your metrics only. They are money grabbers, and their commission structure isn't that great. After 2 years you lose 50% of your commission from contractors and they eliminated early release days before holidays. My office started becoming a "bro culture" and the leader was clearly trying to act like "one of the guys" with the males in the office. If your market is slow with reqs, they expect you to reach out to other offices for subs which is hard to do when other offices favor their own teams' recruiters. They'll likely give you a picked over req or one not close to the money that their own team didn't want to work on. I had to reach out to other offices daily to basically beg for a req to work on to hit my metrics. To add to it, the PTO structure for salaried employees is not how they described it when I joined. 17 PTO days total (including sick/personal time btw) and it is actually accrued throughout the year. I had to use PTO for sick time and a vacation, so when I left I had to write them a check for my balance! Talk about a way to really give someone the boot when they're on their way out the door.

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Kforce Response
2d
Please know that what you describe in your review does not mirror the experience we aim to provide our employees. If you’d like to discuss this with a member of our HR team, reach out to KforceCares@kforce.com. Thank you.
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