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      KX

      Engaged employer

      KX reviews

      Amazing tech, great workmates, abysmal organisation structure and awful leadership - Business KX Employee Review

      2.0
      30 Aug 2025
      Business
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing, leading edge tech. Some great colleagues, genuinely nice people to work with.

      Cons

      An organisation that has lost its identity since Brian Conlon passed. A Senior Leadership Team that have no idea about leadership. An organisational structure and behaviours that makes even simple tasks difficult. People now manoeuvreing for position with senior management to curry favour, trust is eroding within teams.

      avatar
      KX Response
      8mo
      Thank you for sharing your honest feedback. We’re glad to hear that our technology and our people continue to be recognized as core strengths and as positive parts of the KX employee experience. We also acknowledge the concerns you’ve raised around leadership, structure, and trust. While we have had changes, we continue to take seriously the responsibility to provide clear direction, simplify ways of working, and create an environment where people feel supported and valued. Our leadership team remains committed to strengthening communication and ensuring KX is a place where talented individuals can thrive. We welcome the opportunity for dialogue and encourage you, or any employee, to reach out to the KX People team at any time to discuss feedback further. Thank you for being a part of our journey.

      Explore other reviews about KX

      5.0
      15 Dec 2025
      Digital marketing analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Talented people Amazing product and solution

      Cons

      I don't have any cons at this time.

      avatar
      KX Response
      4mo
      Thank you for taking the time to share your experience. We’re glad to hear you enjoyed working with the team and found the product and solutions meaningful. We appreciate the recommendation and wish you continued success in your career.
      2.0
      24 Apr 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      This relates to the NY office. -The pay and benefits were fine, had Aetna insurance (not 100% paid by the company). -Was hybrid, only in office 2-3 days per week. -Decent work/life balance. Not many times had to do work out of standard work hours.

      Cons

      -If you're not also upper management, then upper management has no real desire to hear your opinion or input. -prefer "yes-men" over honest opinions led to "bullying by exclusion", meaning purposefully left out of major planning meetings that should have been a part of. was personally a victim of this and have been told by others it happened to them.

      3
      avatar
      KX Response
      1y
      Thank you for your feedback - we appreciate you taking the time to share some insight into your time at KX. We are glad to hear that you valued the hybrid work setup, our benefits, and the overall work-life balance you had while working at KX. In relation to the cons, we are sorry to hear about your concerns regarding communication and inclusion. We are committed to creating and fostering an open and collaborative environment where all voices are heard and will continue to work on this to ensure this is achieved. If you're open to sharing more, we encourage you to reach out to our HR team so we can better understand and address your experience. Thank you again for sharing your feedback and we would like to thank you for your contributions to KX.
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