Nice people, but product quality and management issues persist - Fire Alarm Installer Johnson Controls Employee Review

2.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Great to connect with some nice people.

Cons

Product can be low quality, need new management that knows what they’re doing

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Johnson Controls Response
3w
Thank you for taking the time to share your thoughts with us. We’re committed to fostering an inclusive and supportive workplace where our core values of integrity, collaboration, and innovation are lived out. We apologize that you had a negative experience with us. We also know that having management that is engaged, responsive and supportive makes all the difference in your career satisfaction. We will share your feedback with the appropriate individuals who can address your issues.

Explore other reviews about Johnson Controls

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great job that I would totally recommend anyone

Cons

Wonderful, wonderful place to work, no complaints

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Johnson Controls Response
1mo
Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Johnson Controls Response
1w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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