Very uncertain job, in a good and bad way - Flight Attendant JetBlue Employee Review

4.0
2 Aug 2024
Recommend
CEO approval
Business outlook

Pros

I started this job at 21 years old, and it was the perfect job to fulfill my desires at the time. It was very exciting to not know where I would be going next and it was fun to explore and travel. Pay started of well for me (as a young person living with family) and you are guaranteed at least 70-75 hours a month whether you work that many hours or not. Opportunities to pick up shifts, swap, and work overtime were good as well. As you build seniority, you have the ability to build a very good and flexible schedule that allows you to have a work/life balance. The best benefits of course are the free standby travel and buddy passes.

Cons

Most things, if not all, are based on seniority which is hard to accrue unless the company is hiring and sending new flight attendants to your current base. Therefore, I was on call a lot, getting called at 3 in the morning, working very inconsistent schedules. Some weeks I wouldn't get called, some weeks I would get called everyday. Additionally, the aviation industry as a whole is very unreliable. Therefore, you may think you are going to be working a 6 hour day but with delays and cancellations, it could very well turn into a 12+ hour day.

Explore other reviews about JetBlue

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

none from my experience there

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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