Incestuous uneducated culture - Business Analyst JetBlue Employee Review

2.0
17 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Flight Benefits and location of the office

Cons

Everything other than flight benefits. The culture in the Salt Lake office is horrible. I worked there for over 11 years and it was 11 years too long. The culture preaches "we are a family" yet when it comes down to it, they don't have your back. I watched them turn on people time and time again. It is mainly run by a bunch of uneducated women who don't know the first thing about business outside of JetBlue because they were all bred from with in the organization. It's like permanently being in high school. They smile to your face yet organize behind your back. Don't even get me started on the work life balance. There is none. They expect you to give them everything you have. Between mandatory overtime and activities outside of work hours there is a huge commitment that if broken you will be penalized.

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5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The company is really nice and organized

Cons

I Did t have any

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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