UX career at JP Morgan Chase - Senior UX Researcher J.P. Morgan Employee Review

Great employer, good benefits, good people

No real cons to the job.

I loved working at Chase in Home Equity and First Mortgage. Decent pay, decent managers that were supportive.

The business credit card department is an absolute nightmare - avoid! We got moved around due to housing market changes. Understandable but they also made it seem like it was going to be the best thing that could happen to us. Told us we wouldn’t be answering calls and then it was full blown call center. It was the literal worst. Most unorganized, unsupportive, dumpster fire of a department.