Potential in the beginning, but opportunities to advance can be challenging. - Senior Operations Analyst J.P. Morgan Employee Review

3.0
10 Jan 2011
Recommend
CEO approval
Business outlook

Pros

Great benefits and segway to learn the banking and finance industry.

Cons

Many departments have been phased out and outsourced overseas. Also work-life balance can be challenging, especially with international client portfolios.

Explore other reviews about J.P. Morgan

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Learn a lot, lots of support. Great people.

Cons

Not as much autonomy over your roles.

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved working at Chase in Home Equity and First Mortgage. Decent pay, decent managers that were supportive.

Cons

The business credit card department is an absolute nightmare - avoid! We got moved around due to housing market changes. Understandable but they also made it seem like it was going to be the best thing that could happen to us. Told us we wouldn’t be answering calls and then it was full blown call center. It was the literal worst. Most unorganized, unsupportive, dumpster fire of a department.

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