Micromanaging, terrible operating systems. - Personal Insurance Consultant Insurance Australia Group Employee Review

If you are 30 seconds over your break, your name is highlighted in a daily report for all staff members to see. In that report is the amount of calls you take per day compared to other co workers, this is a bullying tactic which is sad to see. Dealing with tons of negative/angry customers too. also very outdated systems that operate like they are from the 80's and fail all the time. (amending a policy start date is a rewrite of the whole policy) applying for leave is extremely difficult and at their slightest inconvenience they will deny your leave.