Great Benefits and Decent Pay with a lot of internal changes - Senior Customer Success Specialist Indeed Employee Review

3.0
13 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The work was rewarding and the team that I worked with was incredible. We truly felt like a family. I had a great time working at Indeed in my 8 years and learned a lot from my time there. If I was not laid off I would still be working at the company. I enjoyed the work, the clients and teammates I worked with.

Cons

There are updates and changes happening multiple times in a quarter and half the time you are left in the dark about some of the updates until a client brings it up. There is a lot of adapting that needs to take place so be prepared to continue learning new processes constantly. There are also a ton of site issues that continually make doing your job more difficult. Based on being laid off in the second round of layoffs there is not a lot of job security here. I met or exceeded all my KPIs quarter over quarter and was let go after 8 years of employment. SLT says they want your next career to be at Indeed, but then again they laid off 23% of the company in the last year. But all in all I did enjoy working at Indeed.

Explore other reviews about Indeed

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Great place to advance your career.

Cons

Some micromanagment but as long as your on your pipeline you will be ok.

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

2
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