I didn't have the courage to put my job title in my review last year. Now I have. - Senior Content Marketing Executive IRIS Software Group Employee Review

1.0
22 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Other people are going through the same experiences as you, so you will be able to find someone to vent to

Cons

As other reviews have explained, IRIS are constantly acquiring businesses. After this happens you will feel like suddenly no one cares about you anymore, and this is because they don't. They are in a constant acquisition cycle and their MO is sticking 'by IRIS' on the end of the company name, making all the management figures disappear and then sucking the life and soul out of everyone left. After our acquisition I had a year of hell and during that time I witnessed some frankly disturbing things. For example: - people made redundant and (allegedly...) told that if they let anyone know they wouldn't receive their redundancy package - droves of people being made redundant from departments in one fell swoop, and their responsibilities being outsourced to agencies in India or reallocated to the few people remaining - logging on to get extra work finished at 1am because I couldn't keep on top of everything, and there being dozens of others online doing the same I was constantly scared of being made redundant and I did everything I could to keep my job. For example, I asked to have a few hours off to accompany my husband to a hospital appointment and was told no...so I didn't go with him. I was scared I'd be next to get the chop if I did. It got to the point when my mental health suffered so much that I called my manager crying my eyes out begging for help with my ever-increasing workload and unattainable expectations. This call ended in her telling me someone was going on maternity and I'd have to pick up her workload too. If you scroll back through the past few months of reviews here you will notice that many of the 5* ones have word-for-word the same title, or variations of the same title. If you think this is genuine then I don't know what to tell you. HR are constantly trying to persuade people to leave positive reviews here, especially when you're a new joiner before you've seen the full picture of what this company is like. I know this because I've been there. If I could get on my hands and knees and beg you to not take a job at this company I would. And if you're working somewhere that has is in the process of being acquired by IRIS...run.

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We are very proud of all our fantastic acquisitions, which are full of great people who help us provide outstanding services and products to our customer base. We are committed to our growth and always buy successful companies which will support IRIS’ expansion, and therefore do not make redundancies as part of this process. We are delighted to have increased in size from just over 1,570 employees to over 2,000 employees in the last 12 months. We are proud that as part of this growth, we have invested in our Marketing teams, having welcomed 31 Marketing employees into the organisation. Over the past 12 months, we have also refined our acquisitions and integration processes and are now proud to have a dedicated team within IRIS focused on welcoming new businesses into the IRIS family. This includes inviting them to join our competitive benefits package – which for UK employees, encompasses company-funded private healthcare, an employee assistance programme, matched pension with NI uplift, mental health provisions and discounted gym memberships, our electric car scheme and many other opt-in benefits. We are also delighted to share a monthly Company Update with all our employees across the globe to celebrate our wonderful achievements across IRIS and signpost upcoming events. Our acquired employees are also able to access the wealth of personal and professional development we offer, with career and progression focused initiatives such as our High Potential programme and mentoring scheme, as well as a host if training and development opportunities with our quarterly updated learning curriculum. We encourage all our employees to voice their feedback, either through our monthly Peakon engagement surveys, our 35 Employee Voice Ambassadors across our departments, our Belonging Group, consisting of employee representatives who champion inclusion and diversity, or our range of dedicated inboxes for employee facing initiatives. We are delighted to have achieved an engagement score of 8.3 in our Marketing department, with consistently high scores on ‘Reward’, ‘Workload’, and ‘Autonomy’. We’re sorry to hear that this wasn’t your experience and encourage you to reach out to our Chief People Officer, Stephanie Kelly, or contact EmployeeFeedback@iris.co.uk with any further comments. Kind regards, the HR team.

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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