Great thoughts bad execution - Customer Service Manager IKEA Employee Review

2.0
5 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The benefits and pay are good, but heard it has changed.

Cons

They don't follow through with the concepts of the company. They say "create a better everyday life for the many", yet they prey on every mistake you make and fire you for not conforming to their way of thinking. They brain wash you and entice you with good pay and benefits and make you believe no one can match it.

Explore other reviews about IKEA

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

See reviews by: Helpful|Rating|Date|All