Great Work Environment with Strong Leads - Customer Service Representative IKEA Employee Review

4.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Your managers will back you up when customers get difficult, flexible with hours, transition between departments

Cons

The cameras/security are always watching you

Explore other reviews about IKEA

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

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