A company still trying to find it's stride. - Underwriter ICW Group Employee Review

2.0
20 Feb 2011
Recommend
CEO approval
Business outlook

Pros

- Decent industry education program - Friendly coworkers - Lower management is somewhat more supportive - A good company to start your insurance career, but you will probably move on

Cons

Management seems unfocused at times, and has tunnel vision at other times. The only constant fosus they seem to have is on the bottom line. They seem to look at employees as more of a liability than an asset. Management has no idea how the daily duties of the employees are executed, and constanly make decissions and changes that disrupt business and workflow. Upper management is out of touch with it's employee base; only showing up for their propaganda filled "Pep Rallies".

Explore other reviews about ICW Group

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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