Pick Another CRO - Especially if you want to get paid on time - Clinical Research Associate I ICON Employee Review

1.0
9 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Absolutely love the job itself and study teams. CRA Bridge Program is excellent.

Cons

All things HR, Payroll, Benefits, and IT related. Company was late paying several employees in my department - including myself - with no explanation. Unorganized benefits department and taking extended leave is a nightmare. Lack of responsiveness when emailing anyone other than your direct managers - 4+ months with no resolution to issues. IT has 8+ hour wait times with minimal responsiveness.

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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