A Great Company, With Great Benefits. - Front Desk Agent Hyatt Employee Review

4.0
4 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Hyatt is a great place to work for. Their are a lot of wonderful benefits for their full time employees, ranging from comp & discounted rooms, Great retirement plans, health insurance, paid holidays, etc. I enjoy the environment I work in as well! As a front desk host the management empowers me to make my own choices on how to deal with certain situations and truly provides me training and the opportunity to move up in the company.

Cons

Working in the hospitality industry in general can be challenging, However Hyatt really does a great job with maintaining the care for their employees, I have really found no cons yet to working with this company.

Explore other reviews about Hyatt

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

hyatt employee benefits with discounted rooms worldwide

Cons

nothing really! I love it here

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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