Company review - Inbound Customer Service Representative Humana Employee Review

3.0
24 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Great company promises, good starting pay

Cons

Bonus is based off customer reviews, back to back calls, handling everything for all departments, not adequately trained.

Explore other reviews about Humana

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome company to work for. Great leadership. Great Benefits. I've been in the field for over 18 years. This is by far the best company I've worked for.

Cons

I have none to offer at this time.

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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