Humana Reviews
74% would recommend to a friend
(6313 total reviews)
Bruce D. Broussard
85% approve of CEO
Found 6,313 of over 7K reviews
Updated 5 Dec 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." (in 676 reviews)
- "My direct Department management is poor and the department environment is mundane." (in 248 reviews)
- "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" (in 90 reviews)
- 3.026 Aug 2018Anonymous EmployeeFormer Employee
Pros
Opportunity to work from home in some business units.
Cons
Wide disparities in compensation for the same role. Limited opportunities to progress.
1 - 1.029 Nov 2023Care ManagerFormer Employee, more than 8 yearsPittsburgh, PA
Pros
has about the same benefits as other insurance companies
Cons
Very expensive high deductible group health plan before they will cover anything $1000! A small fortune! Lower pay than other companies. Some of these positive reviews must be fake because Humana just is not a good place to work. All your phone calls are recorded. In addition they have silent monitoring like Big Brother. If they don't like what they hear you can be fired. A lot of the managers micromanage their associates like mine did. So they will ask you frequently about cases you have worked on and what you did. Meanwhile this is all recorded in the system. When I told them about it in the exit interview HR said "Oh that's just her style." HR backs management not the worker. So if you have a bad boss there is no help for you. Do not work here! There is little room for promotion.
- 4.04 Dec 2023Wellness CoordinatorCurrent Employee, more than 1 yearSarasota, FL
Pros
Flexibility and no micro managing
Cons
Unclear budget, expectations and management.
- 3.01 Dec 2023Clinical Programs PharmacistCurrent Employee, more than 3 yearsAtlanta, GA
Pros
*WFH option *Job transition assistance and growth opportunities *Benefits are competitive *Innovative Software *Employee engagement programs
Cons
Upper Management believes you can do more with less (employees) Communication is delayed which leads to scrambling to get things done. There's a lack of collaboration amongst departments to achieve common goals
- 2.05 Dec 2023Grievance and Appeals SpecialistFormer Employee, less than 1 yearDoral, FL
Pros
Pays very well Benefits Overtime
Cons
Mandatory overtime Pto can be denied Work pressure
- 3.02 Dec 2023Care CoordinatorFormer Employee, more than 3 yearsFort Lauderdale, FL
Pros
Work life balance is pretty good.
Cons
Phone time and documentation length.
- 3.02 Dec 2023Senior DevOps EngineerCurrent Employee
Pros
Work Life balance - Pro employee benefits
Cons
Low compensation Slow work with lots of red tape
- 5.03 Dec 2023Inbound Contacts Representative ICurrent Employee, more than 1 yearPalestine, TX
Pros
Benefits, pay, bonus’, flexibility, work life balance
Cons
Micromanagement, work measured by metrics can be unfair depending on the caller you receive
- 4.01 Dec 2023ActuaryCurrent Employee, more than 5 years
Pros
I like the people I work with Has always been a remote friendly company
Cons
Work is very seasonal Work can be very siloed and people are protective of their pet projects
- 5.05 Dec 2023Senior AccountantCurrent Employee, more than 1 yearLouisville, KY
Pros
Great benefits and pay plus work life balance
Cons
Technology can be a pain
Humana Reviews FAQs
Humana has an overall rating of 3.9 out of 5, based on over 6,770 reviews left anonymously by employees. 74% of employees would recommend working at Humana to a friend and 69% have a positive outlook for the business. This rating has been stable over the past 12 months.
74% of Humana employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Humana 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.
