Great Start for a Work at Home Job - Inbound Customer Service Representative Humana Employee Review

4.0
14 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Salary, Benefits, Overtime and Supportive Coworkers.

Cons

Rude Representatives from different Departments. Monthly/ Quarterly Metrics that have to be met. Angry Customers that call in when something is wrong with their account. Shift Bid

Explore other reviews about Humana

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome company to work for. Great leadership. Great Benefits. I've been in the field for over 18 years. This is by far the best company I've worked for.

Cons

I have none to offer at this time.

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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