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      Humana

      Engaged employer

      Humana reviews

      Bad PTO - Customer Service Representative (CSR) Humana Employee Review

      3.0
      9 Feb 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and the option to work from home

      Cons

      Worst attendance policy! Employees are not allowed to be sick or have emergency doctors appointments. You get insurance but never able to use because there is never time off available. They only eat you can miss work without consequence is if you die

      Explore other reviews about Humana

      5.0
      17 Jun 2026
      Associate vp
      Recommend
      CEO approval
      Business outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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