Loved the Job, but Loyalty not Appreciated - Call Quality Specialist Humana Employee Review

4.0
28 Sept 2022
Recommend
CEO approval
Business outlook

Pros

There are ample opportunities to grow and learn at Humana. I had my main official position in QA, but there were multiple opportunities provided for me. I was temporary team lead, project manager, consultant, reporting, programming, trainer, enrollment guide, and the list goes on and on! Loved the opportunities to grow and learn, to be able to enhance our work environment with the tasks we revamped and created!

Cons

With all the opportunities provided, I was still at an entry level position and when the time came for the annual incentive bonus or my raise, it was humiliating. By the time the deductions for their part was taken, it was less than my bi-weekly payroll check. I kept a total of how much money the company was making from my contributions and savings, and they could easily have compensated me fairly for my loyalty, time, and contributions to the company.

Explore other reviews about Humana

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and work conditions

Cons

Some issues with flexibility and work life balance

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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