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      Humana

      Engaged employer

      Humana reviews

      Pays better than average - Customer Care Representative Humana Employee Review

      4.0
      6 Aug 2008
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is good and the benefits are not terrible. There seems to be an on going shift toward actually caring for employee and making sure that they are enjoying their jobs.

      Cons

      For people that are on the phones, freedom is very limited. If you are supposed to sign in to work at 9 and you sign in at 9:01 you will be considered late. There is very little margin for error. Depending on your supervisor, mirco-lateness could lead to getting fired.

      Explore other reviews about Humana

      5.0
      3 Jun 2026
      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay and work conditions

      Cons

      Some issues with flexibility and work life balance

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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