Is this a joke - Pharmacy Customer Service Humana Employee Review

1.0
5 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Working from home is a pro

Cons

Unorganized training Bad communication between leaders Not willing to grow There is a bully/leader who gets away with takking down to others Programs always crashing When I first applied to Humana I thought i would be working for a well established organized company. Trust me they run like a call center in the Philippines. Please apply for other jobs until they get it together.

Explore other reviews about Humana

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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