The HomeServe Family - Anonymous employee HomeServe Employee Review

I often have said that it is only when times get tough that you truly understand the support you have around you. Well times recently got extremely tough for me to the point that I truly let myself down. Other organisations who do not have the caring Culture of HomeServe may have taken an extremely dim view of my situation but certain members of our Senior Leadership team including our CEO did the complete opposite. It was their support and desire to help me in my time of need that turned my situation round in both my work and home life. One particular message has stuck with me, which was when the CEO said “The more you need me the more I’ll give”. Am I surprised by this response, not at all. The Culture of this organisation is way above any I have worked in before. Two main Charters drive the company focus, our Customer Charter and our People Charter and unlike most organisations these are not just decorations on the walls but drive the way the organisation works. If you have the right ethics and morels there is no better organisation to work for. I don’t believe the people who helped me will ever fully understand the impression they have left and the difference they have made. This Company is a truly magnificent place to work hence the title “The HomeServe Family”.