Question 1

Does HomeServe pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at HomeServe. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at HomeServe?

Accepted Answer

69% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HomeServe 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at HomeServe?

Accepted Answer

Customer Service Representative (60), Manager (24), Marketing (19), Senior Manager (17), Gas Engineer (15), Plumber (14), Director (12), Business Analyst (11), Project Manager (11), Team Manager (11), Customer Service Manager (10), Claims Adviser (9), Claims (8), Operations Manager (8), Anonymous (7)

Question 4

What are the pros of working at HomeServe according to real employee reviews?

Accepted Answer

"The people I have met over my years here have been a great support and knit together like a family" ((in 109 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 84 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 53 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 33 reviews)); "Colleagues and Customers are great." ((in 23 reviews))

Question 5

What are the cons of working at HomeServe according to real employee reviews?

Accepted Answer

"Over the last few months, it has become evident that managers don't seem to care." ((in 24 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 15 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

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