Draining - Night Auditor Hilton Employee Review

3.0
17 Feb 2015
Recommend
CEO approval
Business outlook

Pros

I liked my co workers. The pay and benefits are great. There was a union in my hotel so we had meals given to us for each shift at no charge. I watched a few colleges promote to other positions and departments.

Cons

No home/work balance. Absolutely no aaccomodations for students or people with any other responsibilities. They have no sympathy or understanding for who you are when you are or what you have going on when you're not on the clock. You're just a warm body to them. Rude management. Outdated and crashing systems. Unrealistic upsell expectations.

Explore other reviews about Hilton

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

See reviews by: Helpful|Rating|Date|All