Hospitality Lives Here - Manager Hilton Employee Review

4.0
2 Jun 2017
Recommend
CEO approval
Business outlook

Pros

I have worked with some incredibly smart people. They want you to learn and grow and stretch yourself. Most people are genuine, caring and want to help you succeed. I can work from home on occasion which is nice. They are always celebrating something and do recognize Team Members. The benefits are on par with what other companies offer. GoHilton is a great perk. I've been able to network and meet a variety of people and develop nice relationships. The culture of the company is very good.

Cons

It is not what you know but who you know and those with connections move ahead. Those without are left behind. They ask you to take on stretch assignments but everyone is already running so lean. The workload is brutal. They will not add resources but will ask you to do more with less. Work/life balance is nice in theory but not in reality. I've run across a number of people who should have never been promoted and are in way over their heads. A lot of young managers/directors should not be leading teams and managing people because they are not good leaders. There are so many inefficient processes. Pay is way below other industries.

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Hilton Response
9y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.

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