Customer Care Coordinator - Anonymous employee Hilton Employee Review

5.0
4 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Being able to block off up three separate blocks per day to work (I.e. 5-7 am , then 10am- 2 pm, and a final 5pm-7 pm if they're available) allows me great flexibility to get things done and come back to the phones each time refreshed and ready to help customers.

Cons

It can take some getting used to scheduling yourself weekly and making sure you're filling your obligated hours in the correct shift and the correct amount of weekend hours.

Explore other reviews about Hilton

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free lunch in breakroom Hilton discount at a bunch of hotels

Cons

Not enough managers Departments do not get along communication break down gets sloppy does not hire from within mysogynistic directors

See reviews by: Helpful|Rating|Date|All