Pros
- They recently — and finally — decided to move AWAY from the Middle of Nowhere and closer to the city. While this move wasn't rainbows and unicorns for everyone, it's made a world of difference for me because I no longer have a super long commute. But I live close to the office. (Take this with a grain of salt if you don't live in Franklin County.) - The "rapid change" they always talk about is rightfully slow and steady, which allows people at all levels to pay close attention to detail before things don't go as planned. For instance, they worried that a push for three in-office days would hurt our clients and people and decided that two days in-office was more than enough. - It feels like a little fraternity in a (very good!) way. I never got to be part of something quite like this prior to entering the workforce. Feeling accepted and appreciated by most people has really boosted my confidence. - If you're a fan of self-improvement and have an agreeable personality type, this company allows you to capitalize on yourself and your talents and get promotions and recognition (as long as you're doing it for the right reasons and not just for personal gain if that makes any sense?). - The company has employed a ton of social misfits and it's mostly easy to fit in by being yourself. I genuinely love most of my coworkers! - MOST IMPORTANTLY: The products have come a long way since my first day almost six years ago. Then, we were putting out glorified phonebook-esque websites that were really pretty and cool to look at, but lacking in the SEO and UX features we have now, including an easy-to-use builder. The other product teams (paid ads and digital content) have also really come through and are now offering elite posting and Amazon Ads. A lot of work goes into this and those in Spec. Ops are the real faces of the company, even though we don't answer the phones!
Cons
I love this place, but I'd rather give a decent review than a five-star review. That's why I gave this three stars. I think it's four, but room for improvement is everything. - The Spec. Ops teams are the lowest paid in the company. Whether it's a super-tenured person needing government assistance or another moving back with their parents because of credit card debt, we've seen the worst of it. I'm mostly okay when it comes to basic needs and splurges, but I still struggle and have family members asking me when I will finally go on vacation or more dates. The truth is, I'm single and broke. Meanwhile, I see consultants flying all over the country, eating at very pricey restaurants, and getting facials. - I totally understand that being a salesperson is challenging and can lead to astounding pay, and I don't think that we should take from these people. However, I do think that something needed to be done in order to provide better for Spec. Ops and our families. None of us are asking to be rich, just able to live more comfortably and a $6,000 increase wasn't enough to do that. - This is an unpopular opinion that most don't want to hear, but I think it's valid to critique the company for never laying people off. Job security is good, but not when a company is holding onto questionable people and keeping its wages low. There are a bunch of people who either do the bare minimum, struggle to communicate effectively, or occasionally blurt bigoted comments and get to stay. Don't you think getting rid of these people would lead to better client-people experiences? And better pay? Why didn't they ever do anything more to these people than put them on development plans? Now, they have fired and asked a few people to leave, but not for impeeding on others. - Some leaders are either average, insecure, or both. They'll get mad at their bottom line for not being "humble, hungry, or smart," but they will act in ways that embody the opposite of that. Part of this has to do with the amount of promotions they offer and the low raises that come with them. I'm sort of in leadership, but I make around the same money as my non-leaders. - They invested a lot in dev and tech, and the communication was horrible. They're all intelligent people, but I've only met one or two RevTech people who can communicate well with non-tech people. But mostly everyone else in these departments has struggled to explain their innovations or take the time to understand the product from outside points of view. It makes building websites and serving clients very difficult. You can ask one of their members the simplest question and end up with a lengthy scientific answer and never learn anything. Being a tech person who works well alone is not an excuse to not know how to communicate effectively, especially when your pay is so high.
