Staying Afloat - Anonymous employee Hibu Employee Review

3.0
24 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, Work Life Balance

Cons

Unstable working environment; layoffs large and small having been occurring yearly, or more, for the last 4-5 years. Benefits get worse every year, the medical coverage stinks. Open office working environment; this may be fun for some but it's extremely difficult to concentrate or hear yourself think in the middle of a pit of people. The guise of collaboration is just a cover for the fact it's cheaper and allows you to shove more people into one space than traditional cubes. Inefficient Systems; the business has historically made countless poor system choices, resulting in the implementation of new ones every couple of years requiring re-training, migrations and some chaos. There seems to be no understanding (or perhaps consideration) of the big picture of who and how systems get used throughout the business - from sales to operational fulfillment, to customer support, etc. Unfortunately the result is everyones jobs become more difficult and our ability to provide great service to our customers is compromised. Frequently brings back failed projects only to have them fail all over again whenever management changes, instead of learning and tacking problems creatively.

Explore other reviews about Hibu

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

avatar
Hibu Response
7h
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Hibu Response
7h
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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