You Should Pass - Inside Sales Representative Hibu Employee Review

2.0
14 Apr 2016
Recommend
CEO approval
Business outlook

Pros

-Nice people -Free coffee -Foosball and ping pong

Cons

-Feel like you're being watched incessantly -30 minute lunch down to the second -scheduled breaks -the leads are absolutely useless and half the time irrelevant to the campaign you're in -spend most of the day getting yelled at by angry business owners who have heard from hibu 10 other times that same week -quotas are unattainable -All the managers do is go into meetings every 20 minutes and fail to implement any effective strategies -In all honesty you're manipulating innocent people into buying a crap product that won't deliver as anticipated and scamming them into having their credit card charged without control

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Hibu Response
10y
Thanks for taking the time to share your feedback with us! Our product lines have proven to be successful for our clients and we continue to develop and offer best in class products that help small and medium sized businesses succeed. We are excited about the momentum of our inside sales team and the successful careers that many inside sales employees have established here at hibu.

Explore other reviews about Hibu

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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