Toxic workplace with favoritism and poor culture - Sr. DevOps Engineer/Build & Release Engineer HiLabs Employee Review

1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good all bad

Cons

One of the worst organizations I have worked with. Heavy partiality between employees and clear favoritism from HR and management. Workplace politics matter more than talent or hard work. Employees are not valued, and transparency is missing in many areas. The company focuses more on creating an image for investors than actually building a healthy work culture for employees. Many promises are made, but reality inside the organization is completely different. Growth opportunities, management support, and employee satisfaction are extremely poor. Overall, a disappointing and toxic experience.

avatar
HiLabs Response
3w
We’ve read this review carefully, and the portrayal presented here does not reflect the experience of the broader team or the culture we have built at HiLabs. We operate in a performance-driven environment where accountability, collaboration, and impact matter, and many employees across the organization have built strong and successful careers here as a result. Claims around favoritism, lack of transparency, and poor culture are not consistent with how our teams work together day to day or with the standards our leadership upholds. HiLabs continues to grow because of the strength of our people, our mission, and the quality of work being delivered across the organization. We remain focused on maintaining a high-performing environment built on professionalism, integrity, and long-term success.

Explore other reviews about HiLabs

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

[All good reviews are not fake :)] The company deserves a fair feedback - not one that is given by emotional individuals who were let go due their low performance and somehow think that they know how to run a company. Service Based Company- The productization is approaching other B2B firms - think Innovacer, Atlassian, Sevicenow (cannot compare to biggies like Microsoft). This is coming from someone who has worked for a B2B firm in the past. Off course there is techdebt, what do you expect from a mid sized startup. Try working for Musigma and TCS - you will know what services is. Bonuses and Appraisal- One of the few companies where the CEO actually mentions the reason for delay and when it will be disbursed. The priority of disbursement is given to the junior employees. (what does this tell about "the CEO favoring the inner circle" comment). Its a bloodbath in tech where its a blessing to just have a job (forget bonuses and all those fancy things), Its not 2021 era when companies were dependent on product, engineering or data science. Sinking Customer Base- Ignorant bashing - Check with your colleagues/seniors about the recent government contract, new products being implemented Long Term Vision- This is usually the funniest remark coming for someone who doesnt understand this term or dont know what to complain about. Go do some old school research where US healthcare is headed towards. Leadership Masterclass- Hired the Binny Bansal of healthcare. The dude is a veteran and is going to take this firm places (maybe IPO? who knows). Clear differentiator from other firms in the same space. If you have stocks hold tight, if you are a new joiner try to negotiate for some. Toxic Work- This is a mixed bag. Dont deny some hotspots of bad leadership (covered in Cons) but also the fact that low performers who are inefficient complain about working more.

Cons

Actual Cons- Leadership (Onshore) disconnected - Some hotpsots (in some products, work areas) due to missing middle management or bad leadership presence. There is a deeper reason for this problem- The company is a run by a solopreneur unlike typical US-India model of one business co founder in US and a tech co founder in India. The company has been slow in taking action on them. Good thing is that the eventually get uncovered (across functions). They are either let go or leave. Nepotism/Favorism (limited)- Suck it up and live with it because this is real world. Some of it is present everywhere. (you scratch my back I scratch yours?)

2
avatar
HiLabs Response
2w
Thank you for sharing your perspective and for recognizing HiLabs’ mission, momentum, and leadership. We appreciate feedback that reflects both the opportunities and the realities of working in a fast-paced, high-impact environment. HiLabs continues to grow through strong execution, client trust, and the dedication of employees who take ownership of meaningful work. We remain focused on building a performance-driven culture where talented people can contribute, grow, and help shape the future of healthcare data.
4.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

While the compensation is competitive and amenities are good, HiLabs’ greatest strength lies in its team of hardworking and extremely dedicated young talent. It’s such an impressive group of people collected here, and each one contributes to that spirit of collaboration and group effort that makes this company what it is. Opportunities for growth are there, execs are accessible, and benefits are good, but it’s the boots on the ground that make all the difference. You’d have a hard time finding better work ethic anywhere.

Cons

It is no doubt a start-up culture, so while I might enjoy the hustle and bustle of it all, I know that isn’t everyone’s bag.

avatar
HiLabs Response
13h
Thank you for sharing your experience and for highlighting the aspects of HiLabs that have been most meaningful to you. We appreciate your recognition of our talented, dedicated team and the collaborative culture they help create every day. Building an environment where high-performing individuals can learn, grow, and make a meaningful impact is something we take great pride in. As you noted, HiLabs operates in a fast-paced, entrepreneurial environment that offers significant opportunities for growth, ownership, and professional development. While that pace may not be the right fit for everyone, it is often what attracts individuals who are passionate about solving complex challenges and driving innovation in healthcare. We appreciate your thoughtful feedback and your contributions to the team.
See reviews by: Helpful|Rating|Date|All