In over 30 years, It's the worst company I have ever worked for in my entire career. - Rmn HC-One Employee Review

Thank you very much for taking the time to share your feedback. I really appreciated hearing your positive experiences about the nurses and carers you work with, but I was really sorry to learn about your concerns. We do work very hard to make every home a great place to work for colleagues. Your hard work, and the work of your colleagues, makes a great difference to lives of the Residents we support. We are making a lot of positive progress and in our most recent annual independent staff survey, nearly 85% of colleagues who participated were ‘satisfied or very satisfied with their role and working for HC-One’. A similar number felt well supported by their manager. However, feedback from colleagues who are unhappy with parts of their job is also incredibly important to us, and we take this very seriously. While I understand you might not want to discuss your concerns directly with the manager, please do contact the regional HR or Operations teams, who are there to help. You can also contact the Chairman directly via askchai@hc-one.co.uk. I do hope you will get in touch so we can work with you to respond to your concerns. Alison